1) Information We Collect

When you use our website, we may collect the following information:

a) Personal Information

1. Name

2. Phone number

3. Email address

4. Delivery address

5. Payment-related details (only necessary info, we do not store card details)

b) Non-Personal Information

1. IP address
2. Browser type
3. Device information
4. Pages visited and time spent on the website
5. Cookies & tracking data

2) How We Use Your Information

1. To process your orders and deliver products
2. To confirm orders via phone/SMS/email
3. To provide customer support
4. To improve website experience and service quality
5. To send promotional offers (only if you agree)
6. To prevent fraud and unauthorized transactions

3) Cookies Policy

• We use cookies to:

1. Remember your preferences
2. Improve site performance
3. Analyze visitor traffic
4. You can disable cookies through your browser settings, but some features may not work properly.

4) Payment Information

• We may use third-party payment gateways and do not store sensitive payment details such as:

1. Full card numbers
2. CVV codes
3. Payments are processed securely through authorized providers.

5) Sharing Your Information

• We do not sell or rent your personal information.
• However, we may share your information with trusted partners only when required, such as:
• Delivery companies / couriers (for shipment)
• Payment providers (for payment processing)
• Government or law enforcement agencies if required by law

6) Data Security

• We take security measures to protect your information, including:
• Secure server and encrypted connections
• Restricted access to customer information
• Regular monitoring to prevent unauthorized access
• However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7) Your Rights

You have the right to:

1. Request access to your data
2. Correct inaccurate information
3. Request deletion of your data (subject to legal obligations)
4. Opt out of marketing messages anytime

8) Third-Party Links

1. Our website may contain links to third-party websites. We are not responsible for the privacy policies of those external sites. Please review their policies separately.

9) Children’s Privacy

1. We do not knowingly collect information from children under 13 years old. If we become aware of such collection, we will delete the data immediately.

10) Changes to This Privacy Policy

1. We may update this policy anytime. Changes will be posted on this page with an updated Effective Date.

11) Contact Us

1. If you have any questions about this Privacy Policy, you can contact us:

FirstAidShop.com.bd

Address:

• 1 : shahensha market (2nd floor ) , amratali(moddobazar) , barura , cumilla. address
• 2 : asrafon mansion , sohid faruk sorok , jatrabari, dhaka .
  • 01873402402
  • 01511680204

Email:

1. firstaidshopbd@gmail.com